General
Q: What are the advantages of booking online?
A: When you make your reservation directly on our website, you will have access to the best price guaranteed. Also, your preferences will always be taken into account by our team.
Q: What are the available payment methods?
A:
You can pay with a Credit or Debit Card.
Q: Is it safe to pay through the website?
A: It is completely safe to make your payment through the website, since we use an online security certificate that allows us to encrypt all the data you submit.
Q: What are the main means of transportation to get to the hotel?
A: You can get to Bairro Alto Hotel by subway, getting off at Baixa-Chiado station, on the blue line. You can also take the route via Carris, choosing the bus no. 758, which stops at Rua do Alecrim or Praça Luís de Camões. As a third alternative, you have the possibility of booking a transfer through our reservation and / or concierge services.
Q: Does the hotel has a parking lot?
A: We do not own a parking lot. However, you can park your car in the Camões Parking or use our Valet Parking service, which is right next to the hotel, at a rate that we offer you.
Q: I am under 18 years old; can I make a reservation at the hotel?
A: Yes, as long as you are authorized by your legal guardian in an official document.
Q: When is the breakfast served?
A: Breakfast is served from Monday to Friday from 7:30 am to 11:30 am and on weekends from 7:30 am to 12:00 pm.